Frequently asked questions

When will my item be shipped?

All items are shipped next working day via Royal Mail tracked 48 hour service.

Do you ship to Europe?

Yes, absolutlely! – you can choose your destination country when at checkout where any shipping costs will be calculated and added to your order. Please be aware that import taxes and duties may be applied by some local authorities. All of our products are shipped from the U.K.

How do I know if my order was placed successfully?

You will receive an email from with your order details, delivery address and order number. Please check the spam and promotions folders if incase its ended up in there.

How do I contact you?

Drop us a line on We try our best to have all enquires replied to within 48 hours of standard business hours.

Are your bags waterproof?

All of our products featuring an IPX7 rating can be used above, on and even underthe water. 

We use high frequency welding to create seams that won’t let any water in. Roll top dry bags are to be used above and on the water. Due to how a roll top closure works they can not be held underwater for a long time, more of quick splash.